Innovation in Virtual Healthcare | #JPMHC19 | J.P. Morgan



thanks for tuning in I'm justify senior biotech analyst at JP Morgan I'm in San Francisco for the JPMorgan healthcare conference this week where we've had over nine thousand attendees who have seen keynote speakers like JP Morgan CEO Jamie Dimon and FDA Commissioner Scott Gottlieb with over 450 public and private companies we've heard a number of updates this week and one of the innovative companies at the conference is telehealth one of our managing directors Lisa Gill sat down for an interview with their CEO Jason Gourevitch and we're going to show you that now hi this is Lisa Gill coming to you live from the 37th annual JPMorgan health care conference in San Francisco with me today I have Jason Gourevitch CEO of tell a doc tell the doc help these days that's right um so Jason let's talk about virtual healthcare when did it start how do we think about where it came from and where it's going yeah so it's been quite an evolution and we're happy to have led the way virtual care really started as sort of a narrow set of clinical services really like a virtual Urgent Care service and has now migrated as we've expanded both through organic growth as well as through acquisition to cover a full range of services ranging from coughs and colds to cancers and cardiac conditions serving different populations now globally all around the world and that really opens up a whole new world of opportunity for virtual care and as we think about the technology aspect of it right so we think about global growth and technology you made an acquisition about almost a year ago right moving more globally around the world well first with best doctors you know then advanced medical so how do we think about this new technology and what it's going to be able to bring to the market yeah so now almost a quarter of our business is outside the US and we offer global virtual care so whether that's for an international insurance company like Aetna international or Cigna international or AXA or for a u.s. multinational who has employees all over the world they can access a physician any time of day or night 24/7 365 regardless of where they are and know that they're gonna be able to get their needs taken care of in a way that is high-quality convenient and really in the palm of their hands and we think about that we think about the convenience aspect we think about providing health care in areas where maybe you can't get it today think about rural areas and so how does tell the doc and virtual healthcare help from that perspective well just in the u.s. 65 million people live in primary care deserts where there's not good enough access to health care the physician shortages are rampant and that's for medical care much less when you're talking about behavioral healthcare where there are tremendous access issues their stigmas about getting care so it certainly addresses that need here in the US and in fact we think about virtual care as sort of the great equalizer when it comes to access to health care globally so globally about 60% of the world's population has a mobile device and that gives them access to health care regardless of where they are you talk about the front door to virtual care as soon as we think about that from here what's next how do we think about what's coming next in the virtual world well I think 2019 really becomes the year when virtual care becomes the front door to the healthcare system for consumers and we're seeing the largest health plans we're seeing employers all across the country move to benefit designs and integrating virtual care at the core of their offerings and their healthcare strategies so whereas that narrow point solution telehealth used to be something off on the side of somebody's priority list now its front and center in the c-suite of the leading healthcare companies in the country and how do we think about that from the consumer perspective I mean better health is a great example of a directed consumer product but how do we think about other aspects of virtual care in the consumer mind well I think our partnership with CBS is a great example of that where CBS is moving to become a healthcare hub for the consumer and they've engaged us to be a virtual extension of that so that the consumer can access cBS video visit any time of day or night and be connected into the healthcare system and of course when you add into that mix there are a whole new set of opportunities so we think about low cost high quality convenience that's exactly right we believe are the key aspects as we think about consumerism in healthcare thanks so much for your time today Jason this is Lisa Gill with JPMorgan coming to you from the JPMorgan health care conference in San Francisco look for us on Facebook Twitter and Instagram

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