How technology is transforming healthcare in India



welcome back to the show today we are talking startups in healthcare one of the biggest pain points these startups are looking to solve is convenience and ease of access to healthcare here's a look at a few services startups that have changed the way both doctors and patients do you helped him health care is the new buzzword for startups in the country while Indians have managed it all from doubling life expectancies to eradicating polio there have been few pioneering initiatives in the field of health care itself especially when it comes to convenience and access while many see this as a problem too deep entrenched to overcome and enterprising lot view this to be a multi-billion dollar opportunity we were looking at what are the other big problems in India or big opportunities in India if you look at the other side of a problem it's an opportunity what are the big opportunity areas in problem areas that India needs solutions to and clearly it is always in India the basics that need to be put in place with its education healthcare food infrastructure these are the areas there's a lot of opportunities there so he felt that healthcare was a great area that a lot of impactful changes could be brought about now when we studied that and we looked at the large Hospital chains and the corporate hospitals we felt that that seems to be there a lot of good players doing great work there's a great opportunity to make a difference in the quality of life of people by building home health care how big is the pie for these Indian startups in healthcare according to industry estimates the size of the Indian healthcare industry is over 2 lakh 75 thousand crore with over 50,000 hospitals clinics and wellness centers in the country the field is wide open for services startups sector startups are looking at ERP and CRM solutions patient records management telemedicine security and surveillance clearly it's all a matter of perspective and Protea medicals is making the most of it what do they do samyaza who's is a good example of tech changing how we access healthcare the 35 year old is a client servicing executive and nielsen with one big occupational hazard a job that requires him to sit for long hours in front of a computer resulting in a condition called cervical spondylosis physiotherapy at that point of time because the doctors give me medicines but it was mostly painkillers at that point of time and painkiller so any of those treatment will never be a long-term treatment for this I think exercises physiotherapy or some extraneous natural medication as well but yes I think I think the quick relief would be through physiotherapy and exercises at that point of time so I did some secondary reading at my hand and uh I also did seek Eeyore patia as this recommendation of so many pace in patients over a period of time so that that also that reinforced me to go for this treatment hello good afternoon I am bringing a calling from Portilla medical care services so you've recently registered on our website for a physiotherapy treatment it's for your father so they know what is a medical problem is facing it and from the second visit on which treatment will be started as for PSP this is where patia medical stepped in the belly year-old startup provides a network of doctors clinicians nursing and physiotherapists who go to patients homes to give them treatment started by serial entrepreneurs Kay Ganesh and Mina Ganesh patia medicals has used the idea of age-old doctors on call at homes with a tech twist we are not just looking at providing on-call doctors this is a whole gamut of services an entire platform of services that people need which is apart from just doctors alone doctors is a small part of the whole set of services that we provide so everything that they need for recovery for day-to-day management for rehabilitation so that they can live a comfortable life when a customer says that they want a particular kind of service in a particular part of the city our system will be able to immediately prompt as to who's the most appropriate person who can go to their home and provide the service how do we do that because every one of our clinicians carry a smartphone which is GPS enabled from which we know what they scheduled are or what is the schedule where are they based how many services are they providing in a day where are they at any point in time all of this information is centrally available so our central team is able to then find the most appropriate person that we can share you so there are two benefits here one the customer gets somebody who is local to the professional who's out on the field ends up servicing customers within a certain small geo location the other very important part is that when they go visit a customer or visit a patient and carry out a procedure from a medical perspective we need to ensure that they are following their protocols that we have set for that particular procedure those protocols are available for them on that smartphone those protocols are what they follow and they from there can upload in whatever a data that they need to capture about the patient something like uber for the doctor and clinician Network for Tia medical device alerts and checks the schedules of the home healthcare providers in the area from which the patient has made the request and putea staff who takes the call assigns them to the patient once assigned the patients can avail of the particular services on a pay-as-you-go or a subscription-based service for a fixed period apart from assigning the specialist to the patients patia also provides the necessary diagnostic equipment and other medical equipment needed to take care of the patient your need can be as simple as a physiotherapy session or as intricate as post surgical care patia employs specialists within its payrolls for the services all the specialists have a minimum MBBS certification to their names patients and relatives of patients can also access medical health records and diagnostics using the service and it's not just the patients who are benefiting from putea medicals network as a physiotherapist I think the most important thing that I get in Port here which I wouldn't get in our typical Hospital setup is the autonomy to make my own decisions I go there as an independent medical professional which is what every physiotherapist is I have the full authority to assess examine diagnose a patient and also decide my own treatment now that being said it's not like everyone is an independent practitioner we all come in because we send our case files to our SMEs our subject matter experts who review it and guide all the physiotherapists make sure that all the tree that is happening is firstly correct secondly a step further than what an independent practitioner would do the patria network is also being increasingly preferred by those wanting to increase their independent practices as medical specialists younger medical specialists like Ronan with over five years of experience in the field have never really had a chance or have gotten full autonomy in dealing with patients to them a service like botella provides a new lease of life where experience is concerned I think it's like throwing someone into a lion's den right you learn much quicker on your feet if you are always with people who are older who are more senior who are dictating your treatment you obviously grow at a slower rate then when you are put in a situation where you have to make certain decisions you always have the knowledge that there is someone to take care of your questions to take care of your doubts to help you out also to help out your patients when required or senior person will come in and give a second opinion but at the same time the decision and hence the responsibility lies with you so if you want to avoid the hassle of going to a hospital and standing in huge queues then putea is the way to go for you but what if you just want to book an appointment and go meet your neighborhood doctor or a doctor who wants to manage his clinic there's something for you to practice in 2009 VA where eight employees today we have finite employees in 2009 we had about 1 lakh per month in 2014 we're gonna close 20 CR in revenues in 2009 we had around 100 doctors today we have 100,000 doctors we were 22 years old and we started in a 3 BHK apartment in bangkok today I am 27 years old we have 15 offices in India and one in Singapore this is practice office in Bangalore amber ogia calling from practice calm mom a patient needs an appointment with dr. Shilpa for today at 2:30 p.m. with an average of 500 calls a day being received by their team practice is a busy work apart from this your just start wide what there's is a solution for people with ailments looking to find a doctor or physician but can somehow never find those qualified within their locality we start off in 2008 in our final year of college that's when I discovered the importance of healthcare records and digital healthcare records and having the maximal by the by the patient and what was blocking it the blockage was the software so we went about building a software called practice this software was launched in 2009 and very quickly it became it became viral we use a lot of new technology that at that time we launched it in a SAS model which is called a software-as-a-service model it was an online software so we are than the first companies to launch an online software in India and that too for doctors so that took off very fast among doctors and doctors are using the software to take care of their patients better our we were then after two years of doing the software we then launched the website tractor comm to help patients not find doctors and booked appointments so how exactly does practive function practice platform essentially brings onboard doctors from various fields onto it patients looking for specialist doctors can find them on the practical at forum with complete details including consultation fees timings and clinic photos once the patients find the doctor they are looking for Procter connects the two and helps fix appointments started by two engineering graduates Shashank ND and Abhinav la the startup has had its roots in a personal story up in all my co-founder and me were students at NIT Kaiser Elena final year that's when this idea hit upon us when my father was undergoing a knee operation he was required to transfer his records to a doctor in the US for a second opinion it was a harrowing experience for me because you had to take the photographs of these records and send the doctor in the US I that's when I asked myself a question that if these records are so important why aren't they in digital format that can actually be stored retrieved whenever required and also share whenever two relevant doctors and I went back to my doctor and asked him that can you give my father's report on a digital format he complained that his his software is not upgraded enough for him to do that and he didn't have an email button to email the record to the patient well distract Oh get this list of doctors from well the startup employs a strong network of data collectors who manually visit different localities in different cities and check for clinicians in different areas once the data is collected it is then fed back into their systems where the qualifications check and the doctor lists are sorted out apart from helping patients practice is also a major clinic facing Claire while listing is free for doctors and appointment fixing is free for patients they also have a paid product doctors themselves can access practice services using a flagship practice management software Factory the plaque tori software helps doctors on board the practice platform manage different aspects of patient and practice management bead fixing appointments maintaining patient records managing patient calls and even payment related services practice has two plans for doctors to pick from those were too hot health care startups from Bangalore helping make systems and processes easier in the field of medicine that's all we have for you on the show today thanks for watching you

2 Comments

  1. Nice info plz watch my channel also

  2. Village people needs required for health

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