Bupa health insurance – introducing our Anytime HealthLine

it's 24/7 service 165 days eh run by a group of nurses and we all work for booth we've all got different speciality backgrounds and it's a service for members you can call at any time you like and we give them guidance on symptoms and any health issues that may be concerning them we've also got the GP 24/7 line as well so we can refer them through to the GP on-call we're not time constraint of to any cause we don't have to be off the calls we sort of 5-10 minutes as long as our members need us we'll support them for that length of time on a call for me it's nice that the members really value what we do for them they really appreciate the support we give and I think it's the time that we can give them so if they've got a little one and it's 3 o'clock in the morning they'd be not for four hours and they need to talk through the fact that you know the vomiting got diarrhoea a bit of a fever and it's just that reassurance and peace of mind that we can give the members that is really useful

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